NZ SCHOOL SHOES was founded with the intention of providing quality school shoes at low prices for our kiwi kids. If our shoe is not working exactly right for you, we’ve got you covered!
Returns or Exchange are simple! Just fill our Contact Form and send your item back to our warehouse, We will take care the rest.
FOR RETURN
30 Day satisfaction guarantee & returns policy
We offer a 30-day satisfaction guarantee on our shoes. If you are not completely satisfied with your purchase then return the item to us within 30 days of date of purchase, in new condition with original packaging. we will refund you, no questions asked.
.We’ll notify you via e-mail of your refund once we’ve received and it will normally take up to 7 working days for processing . .
FOR EXCHANGE
If you have chosen the wrong size or have a change of mind on the shoes, We hope you’ll fall in love the second time around.
Just simply fill the contact form with your purchase number and return the item in new and unworn condition with the original packaging to us.The delivery fee is non-refundable.However any exchanges will be sent to the customer free of charge.