100% Satisfaction Guarantee
We want you to be completely satisfied with every purchase you make. If you are in any way dissatisfied with a product you ordered, we’ll exchange it, replace it or refund your money within 30 days of purchase and no questions asked.
.To Return or Exchange, Just simply fill the contact form with your purchase number and return the item in new and unworn condition with the original packaging to us.The delivery fee is non-refundable.However any exchanges will be sent to the customer free of charge.
.We understand that sometimes things don’t work out, so we’ve tried to make resolving things easy. If trying on your shoe at home, make sure you do so inside and on carpet – we’re unable to accept returned orders if the item has been worn or damaged after purchase.
.When requesting an exchange ,we will post your new items without charging for a second delivery. If your requested item is not available when your return is received, we will process a refund for you instead.
Refunds and exchanges are generally processed within 2-3 business days of us receiving your parcel. Please allow some additional time during high-volume periods.